1. Do you have a minimum order quantity?
  Minimum quantity is 100pcs for all item except minimum is 300pcs for cap, difficulty also counted.
  2.
I cannot order 100pcs, can I pay a higher price to do it?
   
We will occassionally accept smaller order but additional cost will be added on taking it.
 
3.
How many style/ color will be offered for 100pcs?
 
MOQ 100pcs is for one style and one body color.
 
4.
Can I order different size for min 100pcs?
 
We provide 4 sizes S~XL for 100pcs order.
 
5.
Do you have stock for buying smaller quantity?
 
We have some single white color T-shirt in stock. Other item needs to produce specially.
 
6.
Do you have shop that I can come to see your sample?
 
We don't have shop but there is a show room in our Lai Chi Kwok office.
If want to visit our show room, please call us to make an appointment.
 
7.
Where can I see the price from your website?
 
Price depends on style, material and logo applied. It is hard to show on the website. If you want quotation,
Pls e-mail us the information to calculate the price for you.
 
8.
Can I borrow a sample to see your quality?
 
We will charge the sample deposit for Tshirt, polo in HK$100/pcs, jacket in $200-$300/pcs.
The sample charge can be refunded if sample is returned within 7 days.
 
9.
Can I provide new design to produce?
 
We can make it according your design. When order is confirmed, we will make a computer layout for your approval first before production.
 
10.
Can you make design for customer specially?
 
We do not provide design service but will make the layout for customer once style and logos are confirmed. This service will only be provided after order confirmed.
 
11.
What should I do if I want to place an order?
 
If quotation is confirmed, pls e-mail us the order details and your contact. We will issue an invoice to you. Kindly arrange deposit payment and e-mail us the logo for layout drawing.
 
12.
How to pay you the deposit?
 
You may deposit the payment to our Bank of China account or send the cheque to our office at Lai Chi Kwok.
 
13.
What format of logo you need?
 
We need ai file for screen printing logo and a clear photo for making embroidery logo.
 
14.
Do you arrange the delivery?
 
If order amount is more than HK$8000, we will provide delivery to local commercial district. For residential or remote area, it may have surcharge.
 
15.
Can the bulk be sent to other country?
 
We can arrange courier to send the bulk to other country for customer. However, balance payment, export document fee and courier fee need to be settled before delivery. Customer should bear all their liabilties and costs incured by such courier delivery.
 
16.
Do you take export order?
 
Of course. We have done many export order with foreign customers and are very familiar with export procedure.
 
17.
What is the price difference between screen printing logo and embroidery logo?
 
It cannot be compared in simple way. No. of stitched is counted for embroidery while no. of colors and size is counted for screen printing.
 
18.
Which method of making logo will be more long lasting, screen printing or embroidery?
 
They are both long lasting.
 
19.
Can we have our own size?
 
We encourage customer to use our standard size but if they insist on their own, we will charge for pattern making for each size.
 
20.
Can I order a special color T-shirt?
 
We can dye to match cotton T-shirt with a minimum quantity 500pc.
 
21.
How long is the production time?
 
It will take 2 to 3 weeks for a local order and is subject to style, fabric availability and other factor.
 
22.
How many quantity do I need to order for a discount price?
 
We quote exact price according customer's quantity. The higher the quantity, the lower the price.